Policy

Copyright

All content included on this website, such as text, images and logos, is the property of Little Amigos. It is protected by international copyright laws and may not be reproduced, distributed, modified, or displayed without the prior written consent of Little Amigos.

Privacy

Little Amigos respects your privacy. Your information is only used by us to process your order. Your personal details will not be disclosed to any third party unless required by law.

Pricing

All pricing on the Little Amigos website is in Australian Dollars (AUD) and includes GST. Prices are subject to change without notice.

Web security

Little Amigos uses PayPal for all payment processing with the many advantages this brings to you, the customer - data encryption, email confirmation of orders, privacy of your information, fraud prevention, purchase protection. See www.paypal.com for more details.

Disclaimer / Warranty

Whilst every effort has been made to ensure the information contained in this website is accurate, Little Amigos does not warrant that any product is suitable for your purposes.

Photos depicted are a guideline only. Colours will often look different on different computers. Due to the fact that Little Amigos products are hand finished, small details may vary from item to item (e.g. colour of flower detail on Gerbera style jumpers). 

Little Amigos cannot be held responsible for any adverse outcome caused by the use of any Little Amigos product.

Little Amigos does not warrant that your access to the network or the information contained will remain error free, or that the network or the server which stores and delivers the website and its contents to you will remain free of viruses or other harmful components.  By accessing the website you agree that Little Amigos will not be liable as a result of any error, virus or other harmful component.

Exchanges & Returns

We love happy customers. Whilst we know you will also love Little Amigos we understand that sometimes an item you purchase might not be the right size, colour expected or you might just not like it. If you are not totally satisfied with your purchase please contact us within 7 days of receipt to obtain a Returns Authorisation Code and we will happily organize an exchange, replacement, refund or credit note. Items must be returned to the address below within 14 days of receipt unworn, unused and unwashed with all packaging and labels intact, or we are unable to accept the return. Please also include your Returns Authorisation Code and a copy of the receipt of purchase when you send the item back. Items returned without these will not be accepted. Please note delivery fees are not refundable and additional delivery charges are payable for shipping of new items.

Items purchased as sale or clearance items are not exchangeable.

Returns address:

Little Amigos Returns, PO Box 289, Northbridge NSW 1560

Faulty Items

All items dispatched from Little Amigos are checked and packaged with care. However, sometimes mishaps occur. If you receive a faulty item please contact us to discuss and obtain a returns authorisation code. Faulty items must be returned within 14 days of receipt unworn, unused and unwashed with all packaging and labels intact. Please send the faulty item to the Returns address above and include the authorised returns code and a copy of the receipt of purchase. On approval of the fault by us, we will give a full refund (excluding shipping costs) or organize an exchange or replacement of your choosing. Please note shipping costs are not refundable. In the case of an exchange or replacement the shipping of the new item is on us.

Loss & damage in transit

Little Amigos use Australia Post for delivery of products. By default we will use Parcel Post for shipping which doesn’t provide any insurance coverage for packages, so Little Amigos cannot be held resposible for any loss or damage that may occur using this shipping method. If you would like coverage for your package please select the Registered Post option and appropriate level of insurance coverage.

Customer Satisfaction

If for any reason you aren’t satisfied please contact us. We believe in professional and prompt outcomes and will do our utmost to solve any issue efficiently.